Krystal review
Verified greenchecked 1 November 2026What this means
UK-based host with NVMe storage, cPanel and a 60-day money-back guarantee, which says it runs on renewable energy.
Krystal costs more than the budget hosts, from £7 a month, but you pay monthly and get NVMe storage, daily backups and unlimited mailboxes. Phone, chat, email and ticket support come with every plan, and the 60-day money-back guarantee is longer than most. A good pick for small UK sites that want cPanel.
from £7 a month paid monthly, VAT included
Visit KrystalPrices checked 19 October 2026.
At a glance
- Good for
- Small UK sites and agencies wanting managed cPanel hosting
- Not ideal for
- Anyone hunting for the lowest possible price.
- Support
- Phone, live chat, email and tickets; 24/7 emergency phone from Sapphire up
- Money back
- 60 days (domain fees not refunded)
- Trustpilot
- 4.9 out of 5 from 2,461 reviews
Plans and prices
| Plan | Price | Websites | Storage | Backups | |
|---|---|---|---|---|---|
| Amethyst | from £7 a month paid monthly, VAT included | 1 website | 10 GB NVMe | Unlimited mailboxes | Daily |
| Ruby | from £11 a month paid monthly, VAT included | 5 websites | 25 GB NVMe | Unlimited mailboxes | Daily |
| Emerald | from £19 a month paid monthly, VAT included | Unlimited websites | Unlimited NVMe | Unlimited mailboxes | Every 12 hours |
| Sapphire | from £37 a month paid monthly, VAT included | Unlimited websites | Unlimited NVMe | Unlimited mailboxes | Every 4 hours |
Pros and cons
Pros
- Pay monthly, no long contract needed
- NVMe storage and daily backups on every plan
- Phone, chat, email and ticket support on all plans
- 60-day money-back guarantee
Cons
- Dearer than budget hosts, from £7 a month
- Only one website on Amethyst
- No free domain on Amethyst
- 24/7 emergency phone only from Sapphire up
How green is Krystal?
Krystal is in the Green Web Foundation's directory of verified green hosting providers (we checked on 1 November 2026).
What the Foundation's verification means
Krystal says the power its data centres use is matched in full with renewable energy: for every unit drawn, an equal renewable unit goes into the grid, and for some sites it names the operator’s power purchase agreement. It gives no basis for its main site or for one London site, and its technology page says, more bluntly, that it is powered entirely by renewables. Its climate plan aims to measure a full carbon footprint by its 2027 financial year; it has not published one yet.
Krystal's own servers in space it rents from data-centre operators in London, Amsterdam and the USA.
The data centres we list are in 3 countries, whose grids average 285 g CO2e per kWh, against 218 g in the UK. Lower is cleaner.
The grid in each country
| Country | Grid average | Year |
|---|---|---|
| United Kingdom | 218 gCO2e/kWh | 2025 |
| Netherlands | 254 gCO2e/kWh | 2025 |
| United States | 384 gCO2e/kWh | 2025 |
We last read Krystal's own pages on 16 October 2026. Their pages: Green, Climate Action Plan 2026–2029, Technology
Listing data from the Green Web Foundation's Green Web Dataset, under the Open Database License (ODbL). Grid figures: Ember, Yearly electricity data (2026), CC BY 4.0.